At Legatoria, we strive to ensure that every piece you purchase meets the highest standards of quality and craftsmanship. However, if you are not satisfied with your order, you may return it under the following conditions:
1. Eligibility for Returns
- Returns are accepted within 7 days of receiving your order.
- Items must be in their original condition, unworn, unused, unscratched, and returned in their original packaging.
- Items that are marked as “Limited Edition” on the website are non-returnable. This will be clearly indicated at the time of purchase.
2. How to Initiate a Return
- To request a return, log into your account, go to the “Orders” section, and submit a return request, or simply just contact us on our official social media pages.
- Once your request is approved, you will receive instructions on how to send the item back.
3. Refunds
- Refunds will be issued using the original payment method once the returned item has been inspected and approved.
- Please note that shipping fees are non-refundable.
4. Important Notes
- Items that do not meet the conditions outlined above (e.g., used, damaged, or missing packaging) will not be accepted for return.
Refund processing times may vary depending on your payment provider.